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Freezer Repair in Springfield, VA

A failing freezer can put hundreds of dollars of food at risk in a day. Alliance Appliance Services provides freezer repair in Springfield, VA for upright and chest freezers, the freezer section of refrigerators, and built-in freezer columns.

We diagnose the cooling, defrost and airflow systems together, explain what we find and give you an estimate before the repair begins.

Tell us the appliance, the brand and what it’s doing. We’ll diagnose first and explain the repair before any work starts.

Schedule Freezer Repairor call (571) 303-8548
Modern kitchen with stainless steel refrigerator, range, microwave and dishwasherSame-day appointments when available 5.0 500+ Google reviews
  • Licensed & insured
  • Expert technicians
  • Satisfaction guaranteed
01 / Problems we fix

Common freezer problems we repair.

Soft ice cream, frost on the packages and a motor that never stops are the three signs we hear most. Each has a short list of causes.

  • Freezer Not Freezing

    Soft ice cream and thawing food point to a failing compressor start relay, a condenser or evaporator fan, a defrost problem that has iced the coil, a bad thermostat or a sealed-system fault. We test from the simple to the serious.

  • Excessive Frost or Ice Buildup

    Frost on the walls and packages means moist air is getting in or the defrost cycle has failed. Worn door gaskets, a door held ajar by packages, or a failed defrost heater, timer or thermostat are the usual causes.

  • Freezer Temperature Fluctuating

    Temperatures that swing usually involve the thermostat or thermistor, a damper, a failing fan or a defrost cycle that runs too often. Fluctuations also cause freezer burn.

  • Freezer Running Constantly

    A freezer that never stops has dirty condenser coils, a failing fan, a poor door seal or a low refrigerant charge. It runs up your electricity bill while struggling to hold temperature.

  • Freezer Leaking Water

    Water under the freezer usually comes from a blocked defrost drain or a cracked drain pan. Inside the freezer, a sheet of ice on the floor points to the same drain.

  • Freezer Making Unusual Noises

    Clicking, buzzing and rattling relate to the compressor relay, the fans or a loose drain pan. A fan blade hitting ice is a sign the defrost system needs attention.

  • Freezer Door Not Sealing

    Torn or hardened gaskets, a sagging door or a freezer that is not level let warm air in. Gasket replacement is a straightforward, worthwhile repair.

02 / In detail

Upright and Chest Freezer Repair

Standalone freezers are simpler than refrigerators but their faults are the same: relays, fans, thermostats, defrost parts and gaskets. We service upright and chest freezers from Frigidaire, GE, Whirlpool, Kenmore and others, and will tell you honestly when an older chest freezer with a sealed-system leak is not worth repairing.

Built-In and Refrigerator Freezers

Built-in freezer columns from Sub-Zero, Thermador and Viking, and the freezer section of French-door and side-by-side refrigerators, are worth repairing because replacement is costly. See our refrigerator repair page for problems that affect both compartments.

$75 Diagnostic Service

Our technician inspects your appliance and diagnoses the problem. When applicable under Alliance’s current policy, the diagnostic fee is applied toward the completed repair.

03 / Brands

Freezer Brands We Repair

Upright, chest and built-in freezers from the major manufacturers.

All appliance brands
  • Sub-Zero appliance repair
  • Samsung appliance repair
  • LG appliance repair
  • GE appliance repair
  • Whirlpool appliance repair
  • Frigidaire appliance repair
  • Thermador appliance repair
  • Viking appliance repair
  • KitchenAid appliance repair
  • Amana appliance repair

We also service Maytag, Electrolux and Kenmore freezers.

04 / Questions, answered

Freezer Repair FAQs

Still have a question? Tell us the appliance, the model number and what it’s doing.

Call (571) 303-8548

My freezer is full of frost. What causes that?

Either moist air is getting in through a worn gasket or a door that doesn’t close fully, or the defrost cycle has stopped working. The technician checks the seal first, then the defrost heater, timer and thermostat.

What should I do while I wait for the technician?

Keep the door closed. A full freezer holds temperature for many hours. If food is already thawing, move it to a cooler with ice.

Do you repair chest freezers?

Yes. Chest and upright freezers share most of their parts with refrigerators, and the common repairs are modest.

Is it worth repairing an old freezer?

If the fault is a relay, fan, thermostat, gasket or defrost part, usually yes. If an older freezer has lost its refrigerant charge, we will tell you honestly whether replacement makes more sense.

Do you repair Sub-Zero freezer columns?

Yes. See our Sub-Zero page for the cooling, ice and temperature problems we see most on built-in refrigeration.

How much does freezer repair cost?

It depends on the appliance, the problem and the parts required. Our $75 diagnostic service covers the inspection and diagnosis, and when applicable under our current policy the fee is applied toward the completed repair. You receive the estimate before any work starts.

05 / Service areas

Freezer repair near you.

Based in Springfield and serving Northern Virginia. Pick your area for local details.

All service areas
Smiling customer sitting beside her repaired washing machine
06 / Customer reviews

Good service.
Real peace of mind.

See Google reviews

Highly rated appliance repair in Springfield. Alliance has earned hundreds of Google reviews, reflecting the experiences of customers we’ve served.

  • Eli Bronstein

    Max answered my call and showed up at my house about a hour later. He was very friendly and professional AND very skilled. He repaired my refrigerator and my microwave/convection oven. He worked diligently and quickly. I would not hesitate to use Alliance Appliance again. Excellent service!

    Google reviewRead on Google
  • Katie Buttry

    Same day dryer repair for our tenants. Highly responsive and provides great work. Recommend for anyone needing an appliance repair!

    Google reviewRead on Google
  • John Neal

    Max responds immediately. Our fridge was not cold enough - Max diagnosed low coolant and recharged the system in 20 minutes. Over the years he's serviced our dishwasher, oven, dryer, and refrigerator - I would not call anyone else.

    Google reviewRead on Google
07 / Local service, ready to help

Let’s get it
working again.

Need appliance repair in Springfield, VA? Don’t let a broken refrigerator, washer, dryer, dishwasher or oven disrupt your home longer than necessary.

Call (571) 303-8548

Maryland (301) 300-2666 · Washington, DC (202) 800-9130

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